We are here to help
Directors: Anne and Brennan Keats
Wirripang Pty Ltd
18/106 Corrimal Street
Wollongong NSW 2500 Australia
Phone: 02 4228 9388 Mobiles: 0149 482 359 (Brennan), 0419 482 360 (Anne)
ABN 24 141 876 244
Frequently Asked Questions
How quickly can you send my order?
Wirripang has a policy of mailing orders within 72 hours. If there is an unforseen problem you will be notified by e-mail or telephone, immediately.
Can I purchase from a retail outlet?
Yes, however, the retailer will need to place the order with us first. However, it is worth considering that all Wirripang composers are paid up to 50% royalty on direct sales (most publishers pay 10-20%) so by selling through the retailer who also needs to take a discount, the composer’s royalty is substantially reduced.
Do you have a CD of the work?
In many cases we do have a CD that can be purchased. Details of these can be found by navigating to “CDs” where a track list and sample audio can be found.
Can I listen to the work?
In most cases, an audio sample of at least 60 seconds is available and attached to each listing.
Can I see a sample of the work?
In all cases, a sample page(s) (usually the first page) is attached to each work listed.
Can I purchase the work in PDF?
Yes. Simply order through the shopping cart and once your credit card has been processed, the digital file will be e-mailed to you. Please note that this is not an automatic download, the card will be processed manually and the file sent manually. Although we endeavour to process this upon receipt of the order, there are times when a delay may occur.
Refund and Return Policy
Wirripang will refund or replace only under the following circumstances:
a. The product ordered by the customer is no longer available;
b. The product is damaged, as proof of same, such product must be returned to Wirripang within seven working days;
c. If the order is cancelled by the customer prior to dispatch.
Where goods are to be returned, prior approval must be obtained from Wirripang.